(Minghui.org) My general feeling after reading the article “Heartfelt Words for Practitioners Engaged in Truth-Clarification Technical Support” is that many practitioners have a strong tendency to rely on others when it comes to technical problems.

Over the years, Minghui.org has always encouraged us to set up more home-based truth-clarification material production sites and to run them safely. Truth-clarification is a long-term commitment, which requires us to learn some basic computer skills and keep the equipment in good shape.

In fact, it only takes a laptop computer and a small printer to make truth-clarification materials, and such devices are pretty common in most households in China.

We should learn how to use a computer and a printer and not rely entirely on technical support practitioners. When printing out materials, we just need to observe how the printer works and learn to solve a few small problems. Of course, it’s a different matter if it’s a huge technical problem.

Many practitioners have been hindered by their own notions, thinking that these basic skills are high-tech and that they must know English to be able to use the devices. Nowadays, even young children can operate cell phones and computers easily, without anyone teaching them. They learn through curiosity and observation, touching this key or that key and trying out things by copying what others do.

It’s the same for us. We can learn how to use a computer and a printer and keep them in good order. It’s really not as complicated as one may think. The key point is that we must let go of our own notions.

Several practitioner-run websites have provided comprehensive and easy-to-understand tutorials, including how to access the Internet and basic skills about computers, printers, and system maintenance. But most practitioners aren’t interested in learning, because they are so used to relying on others, especially when it comes to purchasing equipment and installing computer systems. So, when they come across problems, they tend to blame technical support practitioners.

It happens from time to time when technical support practitioners are misunderstood and treated with unkind thoughts. As one example, a practitioner in our area often helps elderly practitioners copy Minghui podcasts to their mp3 players. Once, something malfunctioned and the sound quality wasn’t as good. The elderly practitioner blamed the technical support practitioner for “breaking” her mp3 players.

When things like this happen, the technical support practitioners often have to bear the unpleasantness and try to do better in the future because, as a cultivator, one should look within under any circumstances.

Of course, the article I refer to in this sharing can also serve as a good reminder for technical support practitioners and encourage them to be more professional in what they do.

The above is just some of my personal understanding. Please kindly point out anything improper in the sharing.

Editor’s note: This article only represents the author’s understanding in their current cultivation state meant for sharing among practitioners so that we can “Compare in studying, compare in cultivating.” (“Solid Cultivation,