(Minghui.org) I would like to share a different understanding about “Incident 1” described in the article “Heartfelt Words for Practitioners Engaged in Truth-Clarification Technical Support.”

In the account, the police found truth-clarification informational materials on the computer that the concerned practitioner’s family members used.

One possibility was that the police saved the information on the computer themselves in order to frame the practitioner.

While I was reading the article, I felt that both the author and the practitioner whose computer was confiscated followed the police’s narrative instead of analyzing the situation themselves, which may have driven a wedge between the practitioner and the technical support practitioner.

The author of the article said that the practitioner involved didn’t raise the issue with the technical support practitioner, but kept it to herself, as if she had suffered an injustice. I doubt that was a proper way to handle the situation.

If she checked with the technical practitioner who assembled the computer for her family, he might have told her that was not the case at all. Then, wouldn’t it be a great opportunity to expose the evil?

If it was indeed the case that the technical support practitioner did something improper, it would have been a good opportunity to help him see the seriousness of the problem. Whatever the case, open and honest communication would have been much better than keeping things to oneself and bottling up unpleasant emotions.

As I kept reading, I was rather surprised by what was described in “Incident 2” in the article, especially the complaint: “It cost me a lot of money, but there is always a problem here or there.”

It’s true that situations may vary from place to place, but I have never come across anything like this. The technical support practitioners I have come across are always very helpful and they always encourage fellow practitioners to learn technical skills to help keep their devices running at their best.

My original intention in writing this short sharing was to share a different understanding about “Incident 1” and hopefully the author of that article would read it.

I wonder if the local situation reflected in those few incidents is due to the fact that the author, as well as the practitioners mentioned in the article, have very limited knowledge of computers and there is a lack of proper communication with the technical support practitioners, thus causing misunderstandings.

In fact, such misunderstandings should never have existed in the first place. Practitioners can always share openly in a peaceful manner, and the technical support practitioners can also explain things more clearly, using simple terms that most people can understand.

I’m not sure if the above sharing is of any help for the situations mentioned in the referenced article, but I must say that I found the article a bit “strange,” as if there are many unresolved issues in relation to technical support in the concerned areas.

Please kindly point out anything improper in my sharing.

Editor’s note: This article only represents the author’s understanding in their current cultivation state meant for sharing among practitioners so that we can “Compare in studying, compare in cultivating.” (“Solid Cultivation,” Hong Yin)